Role
Founder, Designer, Developer
Duration
4 months
Methods
Surveys, interview, wireframing, prototyping
Tools
Balsamiq, Figma, Xcode
Problem
Adopting and strictly following new CDC guidelines about hygiene during a pandemic proved to be difficult to many. A survey of over 50 participants showed that about 75% of participants did not immediately wash their hands upon returning home, which is a CDC guideline for staying safe during the pandemic. The goal was to create an app to ease transition into a new normal.
Solution
Squeaky Clean is an app created to make pandemic life easier and help instill better habits in accordance with CDC guidelines in its users. The app notifies the user to wash their hands as soon as they enter their home, tracks how well the user is doing with washing their hands in a timely fashion, show to user how to and how long to wash their hands, as instructed by the CDC.
The Process
Research
I interviewed 15 participants to ask why they were unable to keep up with this CDC guideline and as them how an app could help them better protect themselves.
At large, participants would “forget” to wash their hands or it was “not on the top of their minds” of activities when they first returned home.
Participants found other hand hygiene apps “difficult to use” with too many features, which they deemed “unnecessary” and “overwhelming”.
There was also concern about not washing their hands the “correct way” or “long enough”.
Ideation
Three key factors played at the forefront of creating and developing this app:
Branding
Lo-fi Wireframes
Sitemap
Testing
Conducting usability tests with several participants provided insight into what users found useful and what needed to be changed in order to improve the user’s experience.
Some participants had a hard time finding their home address using Google API. To fix that a “set current location as home address” feature was added.
Overall, participants has a positive experience with the flow and design of the app and feedback confirmed that the app was “user-friendly”, “useful” and “easy to use”.